A MESSAGE FROM ANDREW JAY…
Introducing my COVID guarantee
Every year, I review my pricing and may increase performance rates. As we move into a ‘post-COVID’ world, it is inevitable that the cost of things is going to go up but your event budgets may not be able to.
I understand that this makes you feel anxious or nervous about making bookings just in case your event has to be postponed, or even cancelled due to changing COVID restrictions and legislation. Your thoughts are probably, “What about my money?”.
So, to help you and provide you with reassurance, I am protecting all bookings with a COVID guarantee. Now, you can plan your event and book your entertainment with confidence, with the reassurance that both your booking and money is safe with us for when your event is able to go ahead.
So, what are you guaranteeing?
My COVID Guarantee means that your event entertainment is safe, and so is your money.
You may be wondering, “How can you guarantee that?!”. Well, let me answer that question… I am promise that I will:
- Waive any amendment fees when you re-book with your new date.
- Hold your booked rates until 31st December 2022. This will mean your booking is protected from my annual price review.
- Give you a 100% refund of all fees paid, if I am unavailable on your new date.
How do I let you know if I need to postpone my date?
Do I have to pay more to be covered?
What do I need to do to get the guarantee?
What if I already have a booking with you?
Are your standard Terms and Conditions changing?
What if I need to cancel my booking altogether?
BUILD YOUR PERFORMANCE PACKAGE
All bookings come protected by Andrew’s COVID Guarantee.